Refund policy

SlowPaw Trail Co. Return & Refund Policy

Love your gear or your money back. That's the deal.

Printing or Quality Issues

If your item arrives damaged, defective, or printed incorrectly, just email us a photo of the issue along with your order number, and we'll get a corrected item printed and shipped to you right away.

General Returns

Not feeling it? Wrong size, wrong vibe, whatever the reason, we've got you. We accept returns within 30 days of your purchase date. Just reach out and we'll take care of it.

Refunds

We offer refunds, not exchanges. If you'd like a different size or style, request a refund and place a new order for the item you actually want.

Refunds are processed to your original payment method once your request is confirmed. Please allow a few business days for it to appear, depending on your bank or card issuer.

How to start a return or report an issue: Email us at support@slowpawtrailco.com with your order number and a brief description (plus a photo, for printing/quality issues).

This policy may change from time to time without notice. For the most current version, reach out to support@slowpawtrailco.com.

For best long-term results, check out the washing and care instructions included with your order. Good gear deserves a little looking after.